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{"xsrfToken":"366851094086ae8bd189f996eee02aca1a931eaa_lout","branding":{"id":"1","key":"ip","name":"TLIC Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#008b94","headerLinkHoverBGColor":"#008b94","headerBadgeColor":"#008b94"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d626e0be-f94e-4fea-b025-3ca798b4608b/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MmY0NmY4My0zYmEyLTQ5MWEtOGMzZi1jNzA0ZjdhYjM4ZmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ2MjZlMGJlLWY5NGUtNGZlYS1iMDI1LTNjYTc5OGI0NjA4YiI6WyJyZWFkIl19LCJleHAiOjE3NjkyNDE1MTcsIm5iZiI6MTc2OTI0MDkxN30.Fjj4dqXPI-95hYON25i8yOU1WZgDBPsVqpncHyrdkjk&client=42f46f83-3ba2-491a-8c3f-c704f7ab38fe&mode=fit","logoId":"d626e0be-f94e-4fea-b025-3ca798b4608b","isLogoAvailable":true,"helpCenterTitle":"TLIC Digital Learning 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rel=\"nofollow noreferrer\" target=\"_blank\">การสอนออนไลน์</a>/ <a href=\"https://www.info.tlic.cmu.ac.th/articles/categories/online-exam\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">การสอบออนไลน์</a>/ <a href=\"https://cmu.to/team-dlsc\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">MS Team</a>/ <a href=\"https://www.info.tlic.cmu.ac.th/cmu-grade\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ระบบตัดเกรด (Grade CMU)</a>/ <a href=\"https://www.info.tlic.cmu.ac.th/cmu-ez-studio\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">ez studio</a>/ <a href=\"https://www.info.tlic.cmu.ac.th/cmu-zoom\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Zoom</a>/ <a href=\"https://docs.tlic.cmu.ac.th\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">คู่มือบริการต่างๆ (User Manual)</a></p>","callToAction":"Get help 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quickly.)</p>","icon":10521,"iconUrl":"https://tlic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[5],"key":""},{"id":"14","name":"Request a change (ข้อควรปรับปรุงหรือเปลี่ยนแปลง)","descriptionHtml":"","callToAction":"Request a change (ข้อควรปรับปรุงหรือเปลี่ยนแปลง)","introHtml":"<p>ตัวอย่างเช่น บริการของ TLIC อัปเกรดเซิร์ฟเวอร์ หรือแอปพลิเคชัน (For example, upgrade a server or an application, services)</p>","icon":10528,"iconUrl":"https://tlic.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","groups":[1],"key":""},{"id":"8","name":"Request new software (ข้อเสนอเพิ่มซอฟต์แวร์ใหม่)","descriptionHtml":"","callToAction":"Request new software (ข้อเสนอเพิ่มซอฟต์แวร์ใหม่)","introHtml":"<p>ข้อเสนอเพิ่มการให้บริการ software license โปรดยื่นคำขอที่นี่ (If you need a software license, raise a request 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